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Conference Host and Speakers

28 Ebrill - 1 Mai | 28 April - 1 May
Prifysgol Caerdydd | Cardiff University

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AUDE Annual Conference 2025

Conference Host and Speakers


Conference Host and Speaker Profiles 

Please click to expand each speaker profile to read their biography. This page will be updated regularly. 

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Tuesday 29 April
Wednesday 30 April 

Philippa is a professional conference host who enjoys helping people make the most of live events. She’s seen a lot of life as a BBC News journalist - reporting across the UK and around the world as a political and foreign correspondent, then moving into the studio as a TV news anchor presenting daily shows. Philippa grew up in West Yorkshire. Her experiences of higher education include the Open University, Oxford, Harvard and the University of East London. She is also a leadership and career coach who says she’s both curious about what makes people tick and focussed on what can help them flourish.

Welcome from Cardiff University 

I’m Chief Operating Officer and University Secretary at Cardiff, a role I’ve held here and in other Universities (SOAS University of London, QMUL University of London, Middlesex, University of Reading Malaysia). I’ve also held senior operational roles at Sydney and Exeter. I’ve been with Cardiff for 5 months. I look after most of the Professional Services at Cardiff, alongside Darren the Chief Finance Officer and David, the Chief Transformation Director.

The role is broad and that is what I love about it, so I look after: People and Culture; Student and Academic Services; Research Support; IT; Marketing, Recruitment and Communications; Estates; and College operations (working closely with the College PVCs).

In my University Secretary role I also oversee Governance, Compliance, Legal services and internal audit for the University, working with Council to ensure we effectively govern the institution, manage our risks and remain legally compliant.

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Tuesday 29 April 

Plenary 1: Changing a university through engagement with the future

Professor of Practice in Future Cities at Cardiff University and Founder Director of Vivid Futures. Previously, led Future Cities Catapult, Forum for the Future, and Green Alliance, as well as holding senior positions in government. Has held Board roles with Igloo Regeneration, Building with Nature (Chair) The Crown Estate, Bristol Energy, Trane Technologies, and South West RDA. Awarded OBE in 2015 for services to environmental protection and sustainable development.

Juliet Davis is Professor of Architecture and Urbanism and Head of School at the Welsh School of Architecture, Cardiff University. Her teaching and research span the fields of Architecture, Urban Design and City Planning. She is the author of two books and numerous other publications reflecting key interests in the role of urban design in processes of urban change and regeneration, post-industrial cities, megaevent-led urban transformation, infrastructures and spaces of care, and ethics of design practice. Juliet completed an AHRC-funded PhD at the London School of Economics’ Cities Programme in 2011 focussed on critically exploring the role and impact of urban design in shaping the trajectories of long-term regeneration in East London connected to the 2012 Olympic Games. Prior to the PhD, she practiced architecture and urban design in London for ten years, contributing as Project Architect to Eric Parry Architects’ regeneration of St. Martin in the Fields and to Stanton William’s Millenium Seedbank and the regeneration of the National Theatre, amongst other projects. She studied Architecture at Cambridge University, graduating with a First class BA in Architecture in 1995 and the Edward S. Prior Prize for design excellence, and with a Commendation for the Diploma in Architecture (Part II) in 1999.

Workshop 1: Global Perspectives on Higher Education Challenges

Full details to be confirmed shortly.

 

Workshop 2: Collective responsibility, collective action to prevent student suicide

Dr. Simon Merrywest is Executive Director for the Student Experience at The University of Manchester. Simon co-edited and co-authored the UUK, PAPYRUS and Samaritans HE Postvention Guidance, published in December 2022, to guide HE senior leaders to respond sensitively and quickly after an unexpected student death by suspected suicide. He has recently co-authored and edited new guidance: ‘Collective responsibility, collective action to prevent student suicide; Guidance for the Higher Education sector to reduce risk and restrict access to means of suicide’. He is co-chair of the Greater Manchester Student Mental Health Service Board and a member of the Expert Advisory Group for the National Confidential Inquiry review of suspected student suicides as well as the TASO Mental Health and Wellbeing Advisory Group.

Workshop 3: Proven opportunities to reduce cost, carbon, improve wellbeing and inform investment decisions

Graham, Chief Officer for University Environments and Property at Cardiff Metropolitan University, oversees Sustainability, Estates, Digital, and Commercial Services. A Chartered Institute of Building Client Steering Group Member and Client Champion, he has over 25 years of experience in public and private sectors delivering estate programmes across education, healthcare, heritage, infrastructure, retail, residential, commercial, leisure and aviation. His portfolio includes long-term masterplanning, supercomputing facilities and emergency response infrastructure. Previously, he led construction and FM for a local authority with over 400 listed sites. Graham has interests in inter-generational estate planning and exploring digital technologies as enablers to address wicked problems.

Workshop 4: EMR - Making it work for you!

George has worked in and around the Higher Education sector for three decades. George works for Provelio where he brings his understanding of space management to the overall Provelio strategic estates management.
George continues to provide consultancy specialising in providing strategic estates advice to universities with a focus on space analysis and benchmarking. Clients range from Russell Group institutions to smaller single site new universities. For the last 10 years, George has been a driving force behind the Annual Estates Management Report for AUDE, undertaking the analysis, identifying key trends and helping to develop new metrics.
Before joining Provelio, George had his own consultancy and previous to that he worked for CBRE leading a small specialist team. Typically providing estates advice and data analysis to universities and using his insights of the sector to support other colleagues to understand universities’ requirements.

Paul has been involved in the Estates Management Record for 18 years in Estates and Facilities roles at Director level at three universities.
Fellow of the Chartered Management Institute, Member of the Energy Institute and an Incorporated Engineer. Paul has held Director positions at three Universities over the past 18 years, with a background in local government and consulting engineering.
Paul leads the Capital Development and Estate Operations Teams at Lancaster University, delivering significant capital investment in recent years and overseeing a wide range of complex projects. He has a passion to drive efficiency and effectiveness through asset management, partnership delivery, master-planning and property based solutions with an ever increasing sustainability focus.

Workshop 5: From Couch to Campus: Redefining 'Home' in Hybrid Workspaces

Jasmine Bacani is a PhD researcher in the Department of Management in the Built Environment at the Faculty of Architecture and the Built Environment, Delft University of Technology (TU Delft). With a background in urbanism, her work explored the relationship between university campuses and their surrounding cities. Her doctoral research focuses on inter-organisational knowledge exchange in campus management across Dutch universities, aiming to enhance decision-making processes and foster more effective collaboration.

Plenary 2: Optimising Performance of The Human Mind 

Jess’ career has spanned a wide range of activities in both the public and private sector, and has always been characterised by helping people to get the best of their lives through understanding their own underlying beliefs, behaviours and unconscious ‘rules’. The breadth of Jess’ work has taken her around the world and she uses her linguistic skill not only to communicate but also as a key tool to help understand how her clients are viewing the world.
Prior to joining the Chimp team, Jess was responsible for community wellbeing education, training corporates and education leaders in communication skills whilst also running her own coaching business. Jess’ key principle in her work is that each and every one of us is unique and has a one-off perspective on life, becoming aware of that perspective is key.
Jess works with empathy and insight, gently helping people to uncover their own unconscious patterns, behaviours and beliefs. Her clients have made tiny tweaks or seismic shifts to move their lives to where they want them to be. Her work training educational leaders and C-Suite executives in Successful Communication has resulted in people having quick, honest and stress-free conversations.

Plenary 3: Creating a university of belonging – international perspectives and case studies

Mr. Lindokuhle Mzolo is the current Immediate Past President of the Higher Education Facilities Management Association of Southern Africa (HEFMA), an association of Facilities Management Professionals across the Southern African Development Community (SADC). Its purpose is:
1. To develop and maintain high quality standards in the facilities management of the physical infrastructure of campuses for Higher Education Institutions.
2. To promote professional ideals and standards that would assure the best academic environment; and to engage in such other related activities as may be desirable or required to fulfil the objectives of the body.
3. To provide the best professional service to Higher Education through constant education, information and resource creation.
4. To champion Sustainability and Digital Transformation Causes in Post School Education, and Training for Sustainable and Smart Campuses.

Lalit Agarwal has served as President and Chief Executive Officer of APPA since August 2024. Previously, he spent more than two decades in the University of Nebraska’s facilities department, followed by two and a half years at a software company specializing in facilities management solutions. With extensive experience in operations and technology integration, Agarwal brings a dedicated approach to APPA’s mission of empowering educational facilities professionals. An advocate for collaboration and success, he promotes practices, cultivates innovation, and elevates the educational facilities profession across North America. Under his leadership, APPA advances standards of excellence and drives change across the industry.

Kate Robertson has been at the University of the Sunshine Coast (UniSC) for 15 years within the Facilities Management departments. As Principal Project Manager, she is responsible for the planning and delivery of the University’s major capital works and development projects. Kate has been on the TEFMA Board since 2020 and is the current Chair of its Education Services Committee. Kate has been the recipient of the TEFMA Maurie Pawsey Scholarship and TEFMA Research Scholarship, and has degrees in Social Anthropology, Project Management and Communications.

Syd is the Chair of AUDE, and member of the AUDE EDI and Professional Development Groups. He is in his tenth year at the University of Liverpool following on from six years within the NHS and prior to that at Edge Hill University for over eleven years. With a background in commercial Building Surveying Syd now has over thirty years in the construction, estates and facilities sector. The breadth and depth of his experience is demonstrated by the range of professional qualifications he holds: Fellow of the Chartered Association of Building Engineers, Chartered Environmentalist, Chartered Builder and Certified member of the Institute of Workplace and Facilities Management along with project management, H&S and business continuity qualifications. Syd is also a Director of the University of Liverpool Energy Company and has been North West Regional Chair for the Chartered Association of Building Engineers.

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Wednesday 30 April 

Plenary 4: Aim High

Baroness Tanni Grey-Thompson is Britain's greatest Paralympic athlete. She competed in five Paralympic Games winning 11 gold medals, 4 silvers and 1 bronze and is acknowledged as one of the most gifted and courageous sportswomen of her generation. In addition to her outstanding Paralympic achievements, between 1992 and 2002 she won the London Wheelchair Marathon a total of six times.

Retirement has not slowed her down and Tanni has gone on to play a prominent role in public life. In 2005 she was made ‘Dame’ Tanni Grey-Thompson DBE for her services to sport, while in 2010 she was elevated to the House of Lords as a crossbench peer. With a particular focus on sport, disability, health, welfare and youth development she has made significant contributions to debates on welfare reform, assisted dying and sports governance.

Amongst other positions she is a Non-Executive Director of the BBC, sits on the board of TfL, is Chair of ukactive, Chancellor of Northumbria University, and President of the National Council of Voluntary Organisations. She also acts as an ambassador for UNICEF, the Laureus Sport for Good Foundation and the sport for social change movement Beyond Sport.

Workshop 6: TBC

 

Workshop 7: Reshaping our estate for the future: Our journey towards a financially sustainable estate master plan

 

Gary has 30 years of experience in built asset management across multiple sectors in the UK and internationally, the last five years of which have been in the HE sector at the Universities of Cambridge and Nottingham. He started his career in FM consultancy before leading large multi-site FM delivery contracts for Mace Macro and ISS Facility Services. He is now applying this experience to drive service excellence and estate rationalisation at Nottingham across a 700,000m2 estate which employs 1200 estates colleagues.

Laura has over 16 years of experience in Higher Education, specifically in Strategic Estates Management. She began her career at the University of Sheffield within Estates and Facilities Management in the Strategic Space Management team, and was involved in significant change management projects, including the consolidation of Professional Services and new way of working in the Grade II* listed Arts Tower, which Laura used as the case study of her thesis on territorialism in the workplace, and how space can drive cultural change.

More recently Laura led the development of the academic brief and change management process for 'The Wave' building at the University of Sheffield, including new ways of academic working for sustainable growth and exploring pedagogical developments in a post covid environment. Laura joined the University of Nottingham as Director of Estate Masterplanning in November 2024. Laura is leading on the 'Reshaping our Estate' programme with the objective to reduce the non-residential estate by 20%.

Workshop 8: Data driven decision making improving FM outcomes

Lucy is Associate Director - Facilities & Student Accommodation at the University of Plymouth, delivering in-house and outsourced services. She is chair of AUDE’s Strategic FM group. 
 
With 30 years’ experience in facilities management, Lucy has previously held similar roles in university, local authority and charity sectors, and has considerable experience of leading and developing teams and services, and organisational strategy. She is a Fellow of the Institute of Workplace and Facilities Management (IWFM) where she was a non-executive director. She has a long-standing interest in the development and introduction of new technologies and enjoys communicating about FM.

Tom Andrews is the Head of Facilities Management at the University of Hertfordshire. Responsible for cleaning, grounds, waste, portering, removals, estates events, and signage across a range of in-house and outsourced services.

Duncan is the Senior Facilities Manager at the University of Glasgow, responsible for delivering soft FM and Reactive Maintenance. With 25 years of experience in Hotel Management and Quality Assurance, Duncan has transferred his passion for people and customer focused service delivery to the higher education Sector. He is a charity trustee, currently serving as chair of Cahonas Scotland, a charity dedicated to raising awareness of Testicular Cancer.

Workshop 9: Is gamification the future of customer engagement?

I am the Head of the Department of Infrastructure Maintenance at the University of Venda, a South African university located in the northern region of the country. I joined the University in November 2023, and my department is mainly responsible for maintaining all university infrastructure, including student and staff housing and satellite campuses. I hold a Bachelor of Science with Honours in Civil Engineering from the University of Cape Town, also a South African university. My background is in construction, civil engineering design, and construction project management.

As a member of the Higher Education Facility Managers Association of Southern Africa Executive Committee, I support the association in my role as Treasurer.

I am 34 years of age and have 2 kids, a 7-year-old boy and a 3-year-old girl. I enjoy traveling, DIY projects, and baking.

I am currently the Senior Maintenance Manager at the University of Leeds, where I oversee reactive and planned maintenance across the external estate, as well as non-academic and off-campus properties through FM contracts. My career began in golf course maintenance and construction, and I have had the opportunity to work in the USA, Spain, and Ireland.

 These diverse experiences have equipped me with a broad skill set and a global perspective, enabling me to effectively manage complex maintenance operations and deliver high-quality service in my current role. In my free time, I enjoy cycling, and this year’s challenge involves cycling from Berwick-upon-Tweed to York in two days.

Kate is the Executive Officer to the Principal, Professor Sir Anton Muscatelli, at the University of Glasgow. In this role, she provides strategic support through communications, project management, and advisory work. Kate is responsible for coordinating speeches, briefings, and university-wide initiatives across the full range of university policies and priorities.

Previously, Kate held the position of Executive Officer to the Executive Director of Estates at the University, where she focused on governance, training, and improvement across the diverse services within the Directorate.

She also has experience in strategic policy at the Scottish Funding Council. A philosophy graduate of the University, she also held a sabbatical role as President of the Glasgow University Students' Representative Council, where she championed student interests.

 

I have been working at the University of Malta since 2012, where I began as a Trainee Architect a year after I graduated. I have since worked at the Estates and Capital Development Directorate, where I now hold a position as Senior Executive. My job is to oversee and coordinate projects, often from inception to implementation, and to help liaise with building users, maintenance staff and Contractors. I have read for a Master’s Degree in Civil Engineering at the University of Bath, and became a fully certified PRINCE2 practitioner in 2023. In my (very limited) free time I enjoy travelling, and am never seen without a good book – I carry them literally everywhere.

I began my career as a building surveyor in 2001 while earning a part-time degree at Summers-Inman. In 2007, I joined Faithful+Gould, completing a second degree in quantity surveying and progressing through roles in building surveying, quantity surveying, and project management. Promoted to director in 2015, I earned MCIOB and MAPM qualifications and led major central/local government, NHS, and education programmes. After 15 years with F+G, I joined the University of York in 2023 as a Senior Programme Manager within the Capital Development team, where I focus on pre-contract planning and strategic development of key capital projects.

I am a Chartered Project Management Surveyor and the Deputy Director of Estates for Cardiff University, managing the Campus Development team which deals with Space Management and Capital Projects. I have been at the university since 2017, joining as Programme Manager and managing projects including Abacws (new build for schools of Maths and Computer Science), Bute (reconfiguration for Welsh School of Architecture) and Cardiff Innovation Campus (£250m new buildings). I was promoted to Deputy Director in 2022.

Prior to the University I worked as a Consultant Project Manager working on a range of buildings including St Davids shopping centre, Ice Arena Wales and Westgate Oxford shopping centre.

Workshop 10: Learning form Joint University/ Police Marauding Terrorist exercise

Plenary 5: Merging financial failure with the shared services solution

Dr Stephanie Harris is currently the Director of Strategy, Insight and Member Engagement at Universities UK (UUK), the representative body for UK universities where she has worked for 7 years in various roles. These roles have included leading UUK’s immigration policy, managing the organisation’s international response to the covid-19 pandemic, and developing UUK’s current strategic plan. In her current role, Steph acts as a senior adviser to the CEO and makes sure UUK’s work is driven by and for its membership. 

The focus of Steph’s career has been higher education policy and influencing, first as an SU sabbatical officer, then as a Policy Officer to the Vice-Chancellor at Bath Spa University and finally at UUK. Steph holds an undergraduate degree and a PhD in Chemistry from the University of Bristol and is a current trustee at Bristol Students’ Union.

Vanessa is the Chief Executive of University Alliance (UA) a mission group within the Higher Education sector representing world-leading professional and technical universities. Our members specialise in working with industry and employers, this means their students are career-ready, and their knowledge and research drive industry to innovate and thrive. Vanessa joined University Alliance in March 2019 from UK Sport, the government’s elite sport body where she had been the Director of Commercial and Communications. During her seven years at UK Sport, Vanessa worked on four Olympic and Paralympic, Summer and Winter Games including the Games hosted in London.
Vanessa began her career joining the Civil Service from university where she worked in various government agencies and central government departments including the Employment Service, Department for Education and Employment and latterly the Department for Environment, Food and Rural Affairs as a Senior Civil Servant responsible for all departmental Strategic Communications, Campaigns and Marketing.

Elisabeth holds responsibility for academic operations across the City St George’s, University of London. She leads the City St George’s integration programme following the merger of St George’s University of London into City, University of London to create a powerful combined joint institution. Elisabeth has responsibility for shaping and delivering the Strategic Transformation Programme which will enable the realisation of City St George’s vision and strategic plan. Prior to joining City, Elisabeth held various leadership roles at Goldsmiths, University of London including Deputy Warden, ProWarden Academic, Head of the School of Arts & Humanities, and Head of the Department of Psychology.

Professor Higham is Vice-Chancellor at the University of Suffolk, having previously been Vice-Chancellor at St George’s, University of London which she joined in late 2015 as the first female leader in its 290-year history.
Professor Higham has a specialist medical background.
 
She has previously chaired the Medical Schools Council and served as Vice-Dean for Institutional Affairs and Director of Education for the Faculty of Medicine at Imperial College London. Whilst at Imperial, she worked closely with Nanyang Technological University to create a new joint medical school in Singapore.
In addition to her Vice-Chancellor role, Professor Higham has national responsibilities in the university sector, sitting on the boards of both the Universities and Colleges Employers Association (UCEA) and Universities UK (UUK). She is the UUK’s Funding and Regulation Policy Lead and also a Council member for the All-Party Parliamentary University Group.

Plenary 6: All change. What are the probable economic outcomes 2025-28

Roger Martin-Fagg is an economist who combines insight into the financial and policy worlds with management strategy. As such he delivers both an economic outlook, and what organisations should do to prepare. After studying Economics, Economic History and Geography, Martin-Fagg worked as an economist with the New Zealand Government. He returned to the UK to work in the air transport industry, before teaching strategy and economics at Henley Management College to senior managers from a wide range of industries.
Martin-Fagg specialises in making economic activity, trends and indicators understandable to non-economists and cuts through the jargon to reveal what the numbers, market shifts and policy announcements really mean. He also considers the strategy organisations need in order to grow, and how that strategy should evolve, be articulated, and reviewed.
As a consultant Martin-Fagg has designed and facilitated strategic management programmes for companies such as Sainsbury, Taylor Wimpey, Lloyds Banking Group, ABF, BSI, Experian, and Santander. He is also the author of Making Sense of the Economy, a practical explanation of everything from GDP, to money supply, to interest rates aimed at managers who are not economists.

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