The Power of Mapping

Universities are mini cities, with the Estates and Facilities Management teams in the role of the city council keeping the city running smoothly. As with city councils, Estates and Facilities Management teams are under increasing pressure to deliver on key objectives, such as health and safety or student satisfaction, while reducing running costs. 

Service Excellence in Facilities Management

Julie Barker, Director of Accommodation and Hospitality, University of Brighton; Director of The University Caterers Organisation 

Customer Service Excellence: Reflections on our journey

Article by Paul Goffin, Director of Estates Services, University of Oxford

Can your institution evacuate everyone safely?

Ensure your institution is compliant with statutory requirements and current guidance.

Tips for Trimming the Cost of your Cleaning Operations

Nearly all organisations are looking for cost reductions, asking the question how can we do more for less?


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